Zunf Medicare Privacy Policy
Last Updated: June 18, 2026
1. Introduction
At Zunf Medicare, we value your trust. We are committed to protecting your personal and health information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website, services, and digital health tools. By accessing Zunf Medicare, you agree to the practices described in this policy.
2. Information We Collect
To provide you with high-quality healthcare services, we may collect the following types of information:
- Personal Identification Information: Name, age, gender, contact details (phone number, email address), and residential address.
- Health Information: Medical history, test results, diagnostic reports, prescriptions, and any other health-related data you share with us to facilitate your care.
- Technical Data: IP address, browser type, device information, and usage statistics collected automatically when you visit our website.
- Transaction Information: Records of services booked, payments made, and appointments scheduled.
3. How We Use Your Information
We use your information to:
- Facilitate Services: Manage your appointments, coordinate lab tests, and deliver digital reports to your Health Vault.
- Improve Experience: Personalize your interaction with our website and develop new features to better serve you.
- Communication: Send you appointment reminders, report availability notifications, and relevant health updates.
- Compliance: Meet legal and regulatory requirements applicable to digital health providers in Pakistan.
- Security: Detect and prevent fraudulent activity and ensure the safety of our platform.
4. How We Share Your Information
Your data is private. We do not sell your information. We may share it only under the following circumstances:
- Service Providers: With our accredited partner laboratories, diagnostic centers, and healthcare professionals solely to provide the services you requested.
- Legal Requirements: If required by law, regulation, or government request to ensure public safety or legal compliance.
- Business Operations: With trusted third-party service providers (e.g., payment gateways) who assist us in operating our platform, provided they maintain strict confidentiality.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption: Secure Socket Layer (SSL) technology for all data transmitted through our platform.
- Access Control: Limited access to sensitive health data, restricted only to authorized personnel necessary for service delivery.
- Regular Audits: Periodic security assessments to identify and mitigate potential risks.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal and health information we hold about you.
- Correct: Ask us to update or correct any information that is inaccurate or incomplete.
- Withdraw Consent: At any time, you may opt out of marketing communications or deactivate your account. Please note this may limit your ability to use certain Zunf Medicare features.
7. Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing any information.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The "Last Updated" date at the top will indicate when changes were made. We encourage you to review this page periodically.
9. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your data, please contact our team:
- Email: info@zunfmedicare.com
- Phone: 0309 0622004
- Address: 15 MM Alam Road, Vogue Tower, Daftarkhwan, Lahore, Pakistan