Terms & Conditions

1. General Conditions

Services are provided by licensed professionals and trusted partner labs.

ZUNF MEDICARE reserves the right to update, modify, or discontinue any service without prior notice.

Clients are responsible for providing accurate personal and medical information.

—

2. Eligibility for Services

Patients under 18 years must be accompanied by a parent/guardian.

Some services (e.g., radiology, dental procedures) may require doctor’s prescription or consent forms.

ZUNF MEDICARE has the right to decline service if safety, ethics, or compliance issues arise.

—

3. Appointments & Bookings

Appointments must be booked through our website, WhatsApp, or phone hotline.

Confirmation is subject to availability of doctors/technicians.

Late arrivals may cause rescheduling or shorter consultation times.

—

4. Payments & Fees

All service charges must be paid via cash, bank transfer, Easypaisa, or JazzCash.

Advance payments may be required for school/corporate screenings.

Prices are subject to change, but confirmed bookings will be honored at the agreed rate.

—

5. Cancellations & Refunds

Individual Bookings: Must be canceled at least 24 hours in advance.

School/Corporate Programs: Require at least 7 days’ prior notice for cancellation or rescheduling.

Refunds (if applicable) will be processed within 7–10 business days.

No refunds for partially availed services.

—

6. Medical Disclaimer

ZUNF MEDICARE provides diagnostic, preventive, and supportive healthcare services.

We do not replace emergency medical treatment. For emergencies, call 1122 or visit a hospital.

Test results and consultations are for guidance purposes and must not be considered a final medical diagnosis without physician review.

—

7. Data Privacy & Confidentiality

All patient data, medical history, and reports are kept strictly confidential.

Digital records are encrypted and accessible only by authorized personnel.

ZUNF MEDICARE complies with local healthcare data protection laws.

—

8. Reports & Turnaround Times

Lab and radiology reports are delivered within the standard time frame depending on the test type.

Delays due to unforeseen technical or laboratory issues will be communicated to clients.

ZUNF MEDICARE is not liable for decisions made by clients before receiving the final verified report.

—

9. School & Corporate Screenings

Schools and corporates must obtain consent forms from parents/employees.

Reports will be provided digitally in bulk, with confidentiality maintained.

ZUNF MEDICARE may provide follow-up referrals but is not liable for further treatment costs.

—

10. Liability Limitations

While we ensure accuracy, ZUNF MEDICARE is not responsible for:

Misinterpretation of results by third parties.

Non-compliance by patients with medical advice.

Complications arising from undisclosed medical history.

—

11. Use of Website & Digital Platforms

Clients must not misuse or attempt unauthorized access to our website, dashboards, or digital reports.

ZUNF MEDICARE may suspend accounts found violating security rules.

—

12. Intellectual Property

All website content, logos, images, and materials are property of ZUNF MEDICARE.

Unauthorized reproduction or commercial use is strictly prohibited.

—

13. Complaints & Feedback

Clients can file complaints or share feedback via [Insert Contact Email/WhatsApp].

ZUNF MEDICARE commits to investigating and responding within 7 business days.

—

14. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of Pakistan.

Any disputes shall be subject to the jurisdiction of courts in Lahore, Punjab.

—

15. Acceptance of Terms

By booking, availing, or participating in ZUNF MEDICARE services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.